Dear Doctor Ace,
From the time we first met, I was and continue to be thoroughly impressed with the open, friendly, conscientious, manner in which you and your staff conduct business. Whether your office was coordinating my care with you, Dr. Ace, or with the oral and maxillofacial surgeon, Dr. Naples, every encounter was professionally managed, and my care is best described as superb.
As you explained my dental recovery program, I especially appreciated the manner in which you described in a clear no nonsense language the entire process: when and what was to occur, and by whom was professionalism at its best. Dr. Ace, your humanistic cheerful approach to allaying patient fears and concerns made the whole treatment regimen transparent, very worthwhile, and doable.
Even when I called stating that a tooth in the temporary implants had broken, your receptionist immediately coordinated my need for same day ca re with the schedules of your staff to ensure your other patients as well as l were attended appropriately.
I really like the way I look and my new and improved smile. Thank you for this most needed service. Dr. Ace, you guys are super, please ensure Patsy and your team know how I appreciate and think of their professional competence.